The AI Behind Mirai
Mirai isn't just automation — it's artificial intelligence trained on your business, working around the clock to answer calls, respond to enquiries, follow up on leads, and keep your customers engaged. Here's what powers it.
An AI Receptionist That Sounds Like a Real Person
Trained on your business. Available 24/7. Never misses a call.
When a customer calls and you can't answer, the AI receptionist picks up. It doesn't read a script — it has a natural conversation. It knows your services, your pricing, your availability, and your FAQs. It answers questions, takes details, and books appointments directly into your calendar.
Most callers don't realise they're speaking to AI. It handles accents, interruptions, and complex questions. And every conversation is logged in your dashboard with a full transcript — so you always know what was said.
A Chat Widget That Never Sleeps
Every Mirai website includes an AI-powered chat widget. When a visitor lands on your site — whether it's 2pm or 2am — the widget greets them, answers their questions, captures their details, and can book an appointment on the spot.
It's not a clunky chatbot with pre-set answers. It understands context, responds naturally, and feeds every conversation straight into your CRM. No lead gets lost because your website couldn't engage them fast enough.
Instant Follow-Ups That Close the Gap
The average business takes 17 hours to respond to a web enquiry. By then, 78% of customers have already gone with the first company that replied. Mirai responds within seconds.
Every enquiry — whether it's a form submission, a missed call, or a chat conversation — triggers an instant, personalised follow-up. If the lead doesn't respond, a smart sequence follows up over the coming days with the right message at the right time.
Beyond the standard flows, we build custom automations tailored to how your business actually works. Using tools like n8n and AI, we connect your systems, eliminate repetitive tasks, and create workflows that go far beyond what off-the-shelf software offers.
How the AI Works — Without the Jargon
You don't need to understand the technology to benefit from it. But here's the short version for those who want to know.
Mirai's AI is built on large language models — the same technology behind tools like ChatGPT. We fine-tune it with your business information: your services, pricing, opening hours, common customer questions, and your preferred tone of voice. The result is an AI that doesn't just answer calls — it answers them your way.
Every interaction is monitored and improved over time. If the AI encounters something it can't handle, it flags it for review so we can refine the training. You get smarter systems the longer you use them.
We Learn Your Business
Services, pricing, FAQs, tone of voice, booking rules
We Train the AI
Fine-tuned language model that speaks like your team
It Learns Over Time
Flagged interactions are reviewed, training refined continuously
What We're Building Next
AI is evolving fast — and so is Mirai. We're currently developing AI team agents: systems that go beyond answering calls and start handling entire workflows within your business — from managing projects to coordinating between departments.
We're integrating this into our own business first, testing it thoroughly before we offer it to clients. When it's ready, it'll be available as a premium service for businesses that want to take automation even further.
For now, the foundations we've built — the receptionist, the automations, the dashboard — are designed to scale with you as the technology matures.